Tech Support

If your Mac isn't doing what you want it to, I can help. Many times, clients are pleased to find out that a problem they thought would require a repair just needs a setting changed or a system update. Evaluations can sometimes be done over the phone. Call me if:

Your Mac won't start, runs slowly or makes strange noises.
 
You just got a new Apple computer and you need help setting it up and transferring all of your data from the old computer.
 
You want to prolong the life of your older Mac, by upgrading of a larger hard drive or adding more memory.
 
You need help to run Windows on your Mac.
 
You can't get on the internet or your wireless networking doesn't work.
 
Your peripherals don't work (printer, scanner, iPod, iPhone, Apple TV, etc.)
 
Your data isn't backed up.
 
You hate going to the Apple Store. I'll pick up your computer and take it to your nearest Apple store for you. I speak "Genius".
 

Training & Project Support

One of the great things about getting a Mac is that it comes with just about everything you need for a productive computing experience. What it doesn't come with, however, is someone to show you how do that. My purpose is to empower people to make the most of their Apple technology. I can teach you:

snow leopard

The basics of Mac OS X. The best way to make your Mac faster is to make you faster. By learning the ins and out of Mac OS X, you will learn how to work more efficently

ilife

iLife (iTunes, iPhoto, iMovie, iDVD, GarageBand and iWeb). You'll be surprised at what you can create using the iLife suite of applications; movies, slideshows and picture books, create music or learn to play a new instrument, make your own website. Everything you need is on your Mac right now.

iphone

The iPhone is about more than phone calls, music and games. Let me show you how to use your iPhone in concert with Apple's bundled Address Book, iCal, Mail, iPhoto and iTunes applications to synchronize your digital life.

quicken

Third-party applications. Call me to learn how to use Photoshop, Quicken, QuickBooks Pro, Microsoft Office, Freeway Pro (an easy-to-use website creation app. This website was created with Freeway Pro), Skype and many other applications.

If what you need to learn isn't listed above, give me a call. If I can't teach it, I'll point you to someone who can.

Service Rates

On-site service: $100 per hour, one-hour minimum.

A $20 travel surcharge will apply to locations outside the regular service area, which is a seven-mile radius from Universal City.

Cancellation fees: $25 within 24 hours of the appointment time. $50 within 12 hours of appointment time.

Tech Support Training & Project Support Service Rates

Services

Website by I'm Your Genius | Personal Mac Support • (818) 400-0479 • www.imyourgenius.com • Los Angeles, CA

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I'm Your Genius Personal Mac Support
"It's amazing how he knows "Tony's intuitive awareness of your "An amazing source of information “Working from home or on "Tony Edwards is THE best "I wish I could choose