I'm Your Genius Personal Mac Support

Mac Support 818-606-1769

I’m Your Genius 818-606-1769

Since 2007, I’m Your Genius has been helping individuals and small business make the most of their Apple/Mac products. Whether it is whipping your wi-fi into shape, breathing new life into that not-so-old Mac, getting all of your “iDevices” in sync with iCloud or just discovering your own inner Mac Guru, we can help. We come to your home or place of business and we are often available evenings and weekends.

Click the links below to find out more I’m Your Genius and the services we offer. Let’s get stuff done!

Tech Support

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If your Mac isn’t doing what you want it to, we can help. Many times, clients are pleased to find out that a problem they thought would require a repair just needs a setting changed or a system update. Evaluations can sometimes be done over the phone. Call us if:

Your Mac won’t start, runs slowly or makes strange noises.

You just got a new Apple computer and you need help setting it up and transferring all of your data from the old computer.

You want to prolong the life of your older Mac, by upgrading of a larger hard drive or adding more memory.

Your iPhone isn’t talking to your iPad which isn’t talking to your Mac which isn’t talking to…you get the point.  iCloud, Apple’s all-devices, everywhere-solution for getting your Mac and your “iThings” in sync is brilliant. But, sometimes, it can be a bit finicky. We can help get your digital life back in order.

You need help to run Windows on your Mac.

You can’t get on the internet or your wireless networking doesn’t work.

Your peripherals don’t work (printer, scanner, Apple TV, etc.)

Your data isn’t backed up.

You hate going to the Apple Store. We’ll pick up your computer and take it to your nearest Apple store for you. We speak “Genius”.

Training and Project Support

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One of the great things about getting a Mac is that it comes with just about everything you need for a productive computing experience. What it doesn’t come with, however, is someone to show you how do that. Our purpose is to empower people to make the most of their Apple technology. We can teach you:

The basics of Mac OS. The best way to make your Mac faster is to make you faster. By learning the ins and out of Mac OS and iOS, you will learn how to work more efficiently.

You’ll be surprised at what you can create using the iLife suite of applications;iTunes, Photos, iMovie, GarageBand, Pages, Numbers, and Keynote. Make movies, slideshows and picture books, reports or presentations and even create music.  Everything you need is on your Mac right now.

Third-party applications. Call us to learn how to use Photoshop, Quicken, QuickBooks Pro, Microsoft Office, Filemaker Pro, WordPress, Skype and many other applications.

If what you need to learn isn’t listed above, give us a call. If we can’t teach it, we’ll point you to someone who can.

Service Rates

On-site service: $125 per hour, one-hour minimum.

Service Pack 8: $800 for eight hours of service. Must be paid in full at the time of first service. Minimum two hours pers session.

Cancellation fees: $25 within 24 hours of the appointment time. $50 within 12 hours of appointment time.

A $20 travel surcharge will apply to locations outside the regular service area shown below.

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